Shipping policy
AEVORA Shipping Policy
At AEVORA, we strive to ensure your wellness essentials arrive safely and efficiently.
Order Processing
Orders are typically processed within 1–3 business days after purchase, excluding weekends and holidays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated shipping times within the United States are:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (when available)
Shipping times may vary during holidays, product launches, or periods of high demand.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
We may occasionally offer complimentary shipping promotions on qualifying orders.
Subscription Orders
Subscription orders are automatically processed according to your selected delivery schedule.
You may manage, pause, or cancel your subscription anytime before your next billing date through your customer portal.
Order Tracking
Once your order ships, tracking details will be sent to the email address provided at checkout.
Please allow up to 24 hours for tracking information to update after shipment confirmation.
Lost, Delayed, or Stolen Packages
AEVORA is not responsible for shipping carrier delays, lost packages marked as delivered, or incorrect shipping addresses entered at checkout.
If you experience a delivery issue, please contact the shipping carrier directly first. If additional assistance is needed, our support team will do our best to help.
Incorrect Shipping Information
Please ensure your shipping information is accurate before completing your purchase.
Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.
International Shipping
International shipping availability may vary by region and product type. Additional customs duties, taxes, or import fees may apply and are the responsibility of the customer.
Contact
For shipping questions or support, please contact:
AEVORA
care@getaevora.com
Thank you for choosing AEVORA.